Support

They run up and down the building. Noise and music carry one floor down, cooking smells drift one floor up, the lift only stops on the floors shown in green, a view needs a high enough floor, and neighbours on the same floor share their landing. A wish turns green when it is kept and red when it is broken.

Tap the light bulb for a hint and the curved arrow to undo. Both are free and unlimited, and every building has a solution.

Lale Street, buildings 1 to 10, is free forever. Full Building is a one-time purchase that opens the other three neighbourhoods (30 buildings) and their tenant stories. Family Sharing is on. There is no subscription and no ads.

Open Settings (the sliders button on the map) or the unlock sheet and tap Restore purchase, signed in with the same Apple ID.

On your iPhone, with a copy in your own iCloud key-value storage when iCloud is on. We never see it. Deleting the app and installing it again brings it back.

No. Tips are optional and only say thanks. Full Building is the one purchase that opens more buildings.

The leaderboard and achievements use Apple Game Center and are optional. Sign in or out in the iOS Settings app under Game Center.

Only anonymous, aggregate counts of how the game is played (for example which building was started or lit), with the app version. No name, account, device identifier or IP address is stored, nothing is linked to you and nothing is used for tracking. Turn it off in Settings (the sliders button on the map); then nothing is sent. Details are in the privacy policy.

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.